EZPick User Privacy Policy​

[Special Notice] Please carefully read the EZPick User Privacy Policy (especially bold and underlined content) to understand how we process your personal information. If you have questions, contact customer service. If you disagree with any terms, immediately stop using EZPick.

EZPick User Privacy Policy

Version Update Date: June 23, 2024
Effective Date: June 23, 2024

Thank you for using our e-commerce platform (hereinafter "Platform"). To protect your privacy and prevent unauthorized access to your personal information, we have established this policy. It applies to all information processing activities during your registration, login, and use of the Platform.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email, phone number, username, password during registration.
  • Authentication Data: Verification codes, SMS for account security.
  • Device Information: Device type, OS, browser, IP address.
  • Transaction Records: Order details, payment history, purchase logs.

2. How We Use Your Information

Personal information is used for:

  • Providing and maintaining Platform services
  • Processing registrations and account management
  • Sending order updates/promotions
  • Service improvement through data analysis
  • Preventing unauthorized access/attacks
  • Legal compliance obligations

Marketing Use Cases (with consent):

  • Promotions via phone/email/SMS
  • Personalized content (e.g., recommended items, tracked carts)
  • Offers from EZPick affiliates or third parties

Note: We do not sell personal data to advertisers. We do not target children without guardian consent.

3. Information Sharing

We do not sell/rent personal data to third parties for marketing. Sharing occurs only for:

Recipients Purpose
EZPick Affiliates Joint services, fraud prevention, personalized ads
Service Providers Payment processing, ad delivery, security investigations
Logistics (DHL/SAL/FBA) Shipping address, contact info, tracking data
Law Enforcement Legal compliance, safety protection, fraud detection

Ownership Changes: Data may transfer during mergers/acquisitions, with prior notice of new usage purposes.

4. Information Security

We implement technical/administrative measures to protect against unauthorized access. Note: absolute security cannot be guaranteed in internet environments.

5. Your Rights

You have rights to:

  1. Access & Correction: View/update profile via your account
  2. Inquiries: Request data reports (fees may apply)
  3. Restriction/Objection: Limit processing in specific cases
  4. Deletion: Request account closure and data removal

Important: Restricting data processing may affect service availability.

6. Policy Updates

We may revise this policy to reflect service changes. Updated versions will be published on the Platform with effective dates. Regular review is recommended.

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