EZPick International Transit Service System

Order Operation Guide and Full Business Process Description

1 International Transit Order Placement Process

Log in to EZPick Account and Enter User Center

Click "Transit Address - Warehouse Address" in Left Navigation

Copy Shanghai Transit Warehouse Address to E-commerce Website

Please check the random string after "Recipient" in the consignee information to ensure it is complete and accurate

Fill in Parcel Tracking Form to Create Transit Order

After placing an order and completing payment on the e-commerce website, wait for the seller to ship, then select and fill domestic express information into the parcel tracking form

Transit Order Query and Management

Transit orders can be queried in "My Orders". Subsequent processes including warehousing, packing, and international express shipment are consistent with purchasing agent orders

2 International Transit Order Business Process

1. User Operation Process

Account Registration: User obtains exclusive ID (e.g., EZPick Transit Manager - Exclusive ID) and transit warehouse address (with ID identifier)
Domestic Procurement: Fill transit warehouse address on e-commerce platform (must include exclusive ID), system automatically links account
Order Submission: After parcel arrives in warehouse:

▶️ Select international route (including tax-included/delivery time options)

▶️ Set packaging preferences (keep original box/remove packaging)

▶️ Value-added service selection (reinforcement/insurance)

2. Warehouse Processing Process

Automatic Warehousing: Identify parcels through ID, automatically send warehousing notification (including weighing photos)
Consolidated Packaging: According to user instructions:

⚠️ Default removal of redundant packaging to reduce weight

⚠️ Special requirement handling (fragile item labeling/keep shoe boxes)

⚠️ Upload packaging process images
Outbound Preparation: Generate international waybill, payment link and customs declaration documents

3. International Transportation and Customs Clearance

Transportation Mode: Select air/sea transport based on route (display transit time and tracking number)
Customs Clearance Processing:

▸ Electronic declaration (user ID information binding)

▸ Tax pre-payment/subsidy route selection

▸ Exception handling (tax supplement notification/inspection assistance)

4. Domestic Distribution and Closed Loop

Last-Mile Delivery: After customs clearance, transfer to domestic express (EMS/SF Express, etc.), update logistics trajectory
Delivery Confirmation: User inspects goods and signs for receipt, triggering automatic settlement
After-Sales Service:

🔁 Lost parcel claims (priority for insured users)

🔁 Return transit (requires payment of return warehouse freight)

5. Capital and Data Closed Loop

Fee Settlement: Combine payment of international freight + value-added service fees
Tax Refund Assistance: Provide verification tax refund documents within 90 days (trigger reminder when customs declaration materials need to be supplemented)
Data Archiving: Order information stored for 180 days for future reference