Coupon Types Overview
From Type Classification to Rules Explanation
II General Usage Rules
3. Activation Conditions
Validity Period: Start date-End date or Valid N days after activation
Applicable Scope:
✅
Supported: Directly usable at payment center
❌
Unsupported: Virtual goods/Second-hand/Special categories (e.g. medicine)
4. Stacking Rules
Combination Scenario | Allowed | Explanation |
---|---|---|
Multiple Spend & Save | No | Limited to 1 per order |
Discount + Spend & Save | No | Apply spend threshold first, then discount |
Coupon + Platform Promotion | △ | Not stackable in some activities |
5. Refund Handling
- Unused Coupon: Automatically returned after return
- Used Coupon: Refunded proportionally to actual payment amount (e.g.: ¥100 order with ¥10 coupon, refund ¥90 returns ¥9 coupon)
III Special Coupon Explanations
6. Referral Registration Coupon
Distribution Logic: User A shares → Friend B claims → Both get 1 coupon
Usage Limit: Only valid for B's first order
7. Targeted Distribution Coupons
Time-limited
⏰「Early Bird Coupon」
Claim coupon code on event page 7:00-9:00, enter code at Member Center > Coupons
Event
🎁「Limited-time Benefit Coupon」
Claim promo code during limited-time events, enter code at Member Center > Coupons
IV Frequently Asked Questions
Q1Why did coupon suddenly disappear?
→ Possible reasons: Expired/Used/Not meeting conditions (e.g. unreached spending threshold)
Q2Why can't coupons be stacked?
→ System prioritizes optimal combination, conflicting coupons show greyed out
Q3Can corporate purchases use coupons?
→ Requires corporate account activation and application for specialized procurement coupons